Q:Michael, I am contacting you to ask this question. I earned 90,000 points and had 99 coins in my account, as of July 26th, 2011. On the morning of July 27th, my points were at zero and all 99 coins were gone. Do you know of a way to contact this company directly, without emailing them. I have tried this and it does not get me anything. Any way to get these points back and the coins also? Here is my email address, to contact me directly. Thank you in advance.
The only way I know of contacting Checkpoints is through their submission form. Similar thing happened to my wife — who had little luck getting a straight answer from CP.
They’ll most likely repeat some line about fraudulent check-ins and barcode scans. Honestly, It’s not worth the hassle.
I’d recommend downloading the Shopkick app and use that to earn gift cards. Works just like Checkpoints, and all their awards can be redeemed instantly. We’ve earned a few Target gift cards that could be scanned directly by a cashier from our phone. It’s not as fun as Checkpoints, but what can you do?